TERMS & CONDITIONS
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PROMOTIONS & SALE EVENTS
TAKE A FURTHER 20% OFF SALE
Limited time only. Sale product only. Further discount applied with code at checkout.
Not available in conjunction with any other offer.
All items purchased during the sale offer are final sale and non-refundable, unless deemed faulty.
Exchanges are subject to stock availability. Credit notes are available.
BLACK FRIDAY 2024
Limited time only. Prices as marked.
Not available in conjunction with any other offer.
All items purchased during this promotional offer are non-refundable. Exchanges or credit notes are available.
AFTERPAY DAY 2024
Prices as marked.
Offer valid from 7pm AEST 11.08.24 to 11:59pm AEST 18.08.24.
Not available in conjunction with any other offer.
MELBOURNE RESIDENCY
Selected styles only. For a limited time.
Purchases made online are not eligible for in-store returns.
All in-store purchases are eligible for returns in accordance with our standard returns policy.
Afterpay and Click & Collect not available.
TERMS & CONDITIONS
In these Terms and Conditions "we" and "us" mean Lana Wilkinson Trust trading as Lana Wilkinson ABN 15603406827, the Website Owner, and "you" means you the customer or site visitor. Please read the Terms and Conditions carefully before placing any orders on www.lanawilkinson.com
These Terms and Conditions together with your order constitute the entire contract between us and you for the supply of products. No other Terms and Conditions will apply. The contract may not be altered unless agreed to by us in writing or via email.
INFORMATION ON THIS WEBSITE
Lana Wilkinson aims to keep content as up-to-date and accurate as possible. Lana Wilkinson makes no representation, whether express, implied in law or residual, as to the sequence, accuracy, completeness or reliability of the information contained in the website.
Lana Wilkinson does not accept responsibility for any errors, or omissions in the site contents. Although, Lana Wilkinson will be pleased to correct any errors displayed on our web pages. Lana Wilkinson reserves the right to change or discontinue any aspect or feature of this website.
Lana Wilkinson does not accept any liability for any loss or damage suffered (directly or indirectly) by making use of the site's information. Nor can we guarantee that pages will display correctly in all web browsers or that the website will be online at all times. We cannot accept responsibility for events publicised on our site and we advise anyone planning to attend at an event listed to recheck details. Lana Wilkinson cannot accept any responsibility for any loss, disruption or damage to your data or your computer system which may happen when accessing this website. With any Links posted, the onus is on the visitor and Lana Wilkinson is not responsible in any way for any of their contents.
PRODUCT
COLOURS
Please note that colours of products will sometimes vary depending on the quality and make of the computer monitors or device they are being viewed on.
OUR LIABILITY
We will not be liable for any loss of income, loss of profits, loss of contracts, loss of data or for any indirect or consequential loss or damage of any kind whatsoever arising and whether caused by tort (including negligence), breach of contract or otherwise. Our maximum aggregate liability for any products supplied to you whether in contract, tort (including negligence) or otherwise shall in no circumstances exceed the amount payable by you to us in respect of the products(s) in question.
CREDIT CARD FRAUD
Whilst Lana Wilkinson employs the latest in Stripe technology software for its transactions with our customers, Lana Wilkinson will not be responsible for any damages, consequential losses (whether direct or indirect) suffered by a customer whose credit card is fraudulently used or is used in an un-authorised manner.
GOVERNING LAW
These Terms and Conditions shall be governed by and construed in accordance with the laws of Victoria, Australia and shall be subject to the non-exclusive jurisdiction of the courts of Victoria, Australia.
OUR GUARANTEE
Lana Wilkinson strives on providing excellent customer service to all its customers, and we are determined to ensure you are happy and satisfied with your order. If you have any concerns or questions regarding your order please email customercare@lanawilkinson.com and we will try our best to rectify the situation for you as soon as possible.
PRICES
Lana Wilkinson always seeks to list products at competitive prices. Lana Wilkinson reserves the right to change prices for products displayed on our online site at any time. The price payable for the Goods shall be THE price applicable on the date the Goods are confirmed as ordered. Advertised prices are in Australian Dollars and are all inclusive of GST. Sometimes typographical or human errors may occur, in which case we will try our best to quickly rectify, but we hold no responsibility for.
GST
Lana Wilkinson prices are inclusive of the 10% GST charge on purchases. If purchasing from overseas, the GST will be removed at checkout once the Country is selected.
CURRENCY
All prices shown are in Australian dollars, and all orders will be charged in Australian dollars. A foreign currency ESTIMATE is available for major currencies, which is based on a weekly updated exchange rate taken from www.xe.com
ORDER ACCEPTANCE
Once order placement has occurred, you are engaged in a contract that sees you unconditionally accept the prices and descriptions of the items you have ordered. Once an order has been placed with Lana Wilkinson on-line store, you will receive an email confirmation of payment. This email does not promote acceptance of the order, it is simply a confirmation that we have received it.
Unless an order is cancelled by you, the buyer, order acceptance does not occur until Lana Wilkinson has emailed you informing you that your order has been dispatched. Once this has occurred, the sale contract has concluded.
If we are unable to obtain authorisation for payment or in the case where we may suspect fraudulent use of credit card - we reserve the right to not accept your order. We also reserve the right to not accept your order if certain shipping restrictions apply for the area of delivery, or if the item ordered is out or stock or withdrawn from sale for any particular reason. In all of these instances you will receive an explanatory email promptly after order placement.
OTHER TERMS
We do not guarantee continuous, uninterrupted or secure access to our website and operation of our website may be interfered with or adversely affected by numerous factors or circumstances beyond of our control. For further information, about any of the information in this statement, please contact us via email at customercare@lanawilkinson.com.
From time to time we may change the Terms and Conditions on www.lanawilkinson.com, so please make sure you have read our Terms and Conditions at the time of purchase. Your continued use of our site will signify your acceptance of these changes.
LANA WILKINSON OFFICIAL | TERMS & CONDITIONS
Please read the Terms and Conditions carefully.
For general enquiries, please reach out to customercare@lanawilkinson.com for more information.